INFINITI OWNERSHIP RESOURCES
Roadside Assistance
24 hours a day. Seven days a week. 365 days a year. INFINITI Roadside Assistance is there for you. [*]
Each new INFINITI is enrolled in our complimentary four-year Roadside Assistance Program. [*]
INFINITI ROADSIDE ASSISTANCE
Journey Confidently
INFINITI Roadside Assistance is always standing by to lend a hand – but our service doesn't end there. From light duty services all the way to vehicle winching and towing, we ensure our drivers (and their passengers) are well looked after as they travel the Infinite Road. [*]
Towing
If your vehicle is disabled due to the mechanical failure of a covered component, you will be reimbursed up to $100 for towing to the nearest INFINITI Retailer or qualified repair facility. [*]
Flat Tire Change
If you find yourself on the road with a flat tire, INFINITI Roadside Assistance can send out a service provider to help swap it out for any INFINITI vehicle equipped with a spare. [*]
Vehicle Winching
Should your INFINITI get stuck in the mud or snow, INFINITI Roadside Assistance can help dispatch a trusted service partner to get you back on the road. [*]
Lockout Service
If you happen to lock your keys in your car, INFINITI Roadside Assistance can help sent out a service provider to unlock your INFINITI and get you back on your way. [*]
Jumpstart Assistance
Stuck with a dead battery? INFINITI Roadside Assistance can give you a boost to help get you back on the road. [*]
Emergency Fuel Delivery
Should your INFINITI run out of fuel, INFINITI Roadside Assistance can help deliver emergency gasoline so that you can proceed to the nearest service station. [*]
Collision Towing
In the event of a collision, INFINITI Roadside Assistance can help have your INFINITI towed to the nearest Certified INFINITI Collision Center – regardless of the age of your vehicle. [*]
Trip Interruption Benefits
In the unlikely event you require assistance more than 100 miles from home, INFINITI will be happy to help keep your trip moving forward by reimbursing costs for food, lodging, and transportation up to $900. [*]
Interested in a new INFINITI? Explore New INFINITI models.
MYINFINITI APP
INFINITI at Your Fingertips
Stay in touch with your INFINITI via a suite of remote services available through the MyINFINITI app: your direct link to connectivity and convenience.
INFINITI ROADSIDE ASSISTANCE FAQS
Common Questions
There's a lot to know about owning a modern luxury vehicle. Here are some answers to the questions we hear most.
If you're on the road and find yourself in need of mechanical assistance, INFINITI Roadside Assistance is a service that provides help 24 hours a day, 365 days a year.
Roadside Assistance is available to anyone driving an INFINITI vehicle, provided they have the owner's authorization. [*]
Yes, Roadside Assistance service is transferable with the resale of any eligible INFINITI vehicle. [*]
Yes, flatbed towing service will be dispatched whenever possible in the unlikely event of a mechanical issue or collision. [*]
Simply dial 1-800-662-6200 or click here to access Roadside Assistance online.
Your advisor may ask for your vehicle's VIN and a brief description of the issue at hand in order to properly respond to your request for assistance. [*]